Call to Schedule your Appointment!

512-410-7739


We're a full-service Air Conditioner & Electrical company.

We specialize in service, repair, maintenance, installation, remodeling and new construction. 

We are a licensed AC Company.

Servicing South & Central Austin, Oak Hill, Buda, Driftwood and Kyle.









Exceptional people skills and professional appearance a must!

Dispatcher/Scheduler

Job Summary: Dispatch, schedule and close out calls while processing service requests, preparing paperwork for escalated calls to ensure full customer satisfaction, using both common and proprietary concepts, and procedures within a call center environment.

Job Duties:

  • Provide fast, friendly and fun customer service
  • Communicate with technicians via email, text message and phone
  • Answer incoming calls and emails, close out calls for technicians
  • Manage customer concerns and work to resolve them efficiently and effectively
  • Other assigned duties as directed by management

Requirements:

  • High School diploma or equivalent
  • 2-5 years experience in a customer service and/or dispatcher environment
  • Intermediate knowledge of concepts, practices and procedures related to HVAC
  • Honesty and Integrity
  • Excellent customer service skills
  • Detailed oriented
  • Able to multitask
  • Knowledge of Microsoft office applications (Outlook, Excel and Word)
  • Excellent written and verbal communication skills


Equal Employment Opportunity:
APC Service, LLC is committed to an equal employment opportunity.  We will not discriminate against employees or applicants for employment on any legally-recognized bases including, but not limited to: race, color, religion, genetic information, national origin, sex, age, disability, citizenship status, etc..

Email Resume to Jobs@APCservicePros.com